Your privacy is our commitment
At 777j7, protecting your personal information is our highest priority. In this policy, we clearly explain how your information is collected, used, and stored.
1. Introduction & Scope
777j7 ("we", "us", or "the platform") operates a trusted online entertainment platform for users in Bangladesh. This privacy policy ("policy") describes what information we collect about you when you use 777j7's website, services, or related activities, how that information is processed, and what your rights are.
This policy applies to all 777j7 services — including website browsing, account registration, financial transactions, gaming activities, and customer service interactions. By using our platform, you are considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please stop using our services.
Only individuals aged 21 or older may register and use 777j7's services. We do not intentionally collect any information from minors.
2. Information We Collect
777j7 collects only the information needed to operate our services properly, meet legal obligations, and improve your experience. The different categories of information are described below.
2.1 Personally Identifiable Information
During account registration and verification, we may collect your full name, date of birth, national ID or passport details, email address, and mobile number. This information is essential for responsible gaming and age verification purposes.
2.2 Financial Information
bKash, Nagad, and Rocket are used for financial transactions on 777j7. The associated mobile numbers and transaction references are collected to process deposits and withdrawals. Full payment card or bank account details are not stored on our servers.
2.3 Technical & Automated Information
When you browse our website, certain technical information is collected automatically. This includes:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages visited and time spent
- Referral source and navigation path
- Information collected through cookies and similar tracking technologies
2.4 Gaming Activity Information
Your gaming activity on the platform — such as betting history, win/loss records, bonus usage, and session duration — is stored for the purposes of security, responsible gaming monitoring, and dispute resolution.
2.5 Communication Information
If you contact our customer service team via live chat or email, records of those conversations may be retained for quality control and training purposes.
3. Purpose of Use
777j7 uses collected information strictly for defined purposes. We process your information for the following reasons:
Account Management
Registration, identity verification, age confirmation, and maintaining account security.
Financial Transactions
Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining financial records.
Fraud Prevention
Detecting and preventing suspicious activity and complying with anti-money laundering rules.
Responsible Gaming
Monitoring problematic gaming behaviour and taking protective measures when necessary.
Customer Support
Providing prompt and effective resolution of your questions and complaints.
Service Improvement
Improving platform functionality, user experience, and technical standards.
Your information is not used beyond the purposes listed above. We do not share your personal information with third parties for marketing purposes without your consent.
4. Information Sharing & Disclosure
777j7 does not sell or rent your personal information. However, sharing information with third parties may be necessary in certain situations. Those situations are described below.
4.1 Service Provider Partners
Limited information may be shared as necessary to work with payment processors (bKash, Nagad, Rocket), cybersecurity providers, technical infrastructure providers, and game content suppliers. These partners may only process information in accordance with 777j7's instructions and under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information pursuant to a court order, investigation by a government regulatory body, or applicable law. In such cases, we will make reasonable efforts to notify you to the extent permitted by law.
4.3 Fraud & Scam Prevention
Relevant information may be shared with the appropriate authorities or other online platforms to prevent fraud, money laundering, or other illegal activities.
4.4 Business Transfers
In the event of a future merger, acquisition, or asset transfer, user information may be transferred. In such a situation, we will give you advance notice and the new entity will also be required to comply with the terms of this policy.
5. Cookies & Tracking Technologies
777j7 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the platform — such as maintaining login sessions, managing security tokens, and remembering user preferences. There is no option to disable these cookies, as the service will not function properly without them.
5.2 Analytical Cookies
Analytical cookies are used to understand website usage patterns. This information is processed in aggregate, anonymised form.
5.3 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling cookies may cause some features of 777j7 to not work properly.
6. Data Security Measures
777j7 applies industry-standard technical and organisational measures to protect your information. Our security framework consists of the following elements:
- SSL/TLS Encryption: All data transmitted between the website and our servers passes through encrypted channels, preventing unauthorised access by third parties.
- Access Controls: Your personal information can only be accessed by authorised staff, on a need-to-know basis.
- Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
- Data Minimisation: Only necessary information is collected and securely deleted once it is no longer needed.
- Incident Response Plan: A detailed plan is in place for a rapid response to any data breach.
While we are committed to providing the highest level of protection, it is not possible to guarantee that data transmission over the internet is completely secure. Your cooperation in data security also matters — use a strong password and never share your login details with anyone.
7. Data Retention Period
777j7 retains your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Information for active accounts is retained while the account remains active. Financial transaction records may be retained for a set period even after an account is closed, as they may be needed for resolving financial disputes and meeting legal obligations.
Once the designated retention period has passed, information is securely deleted or anonymised so that individuals can no longer be identified.
8. Your Rights
As a 777j7 user, you have the following rights regarding your personal information:
8.1 Right of Access
You may request to know what information we hold about you. We will provide a summary of that information within a reasonable time.
8.2 Right to Rectification
If your account contains any incorrect or incomplete information, you may request that it be corrected. Identity verification may be required to correct certain information.
8.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, information subject to legal obligations (such as financial transaction records) may not be possible to delete.
8.4 Right to Object to Processing
You have the right to object to your information being used for marketing purposes. Once we receive such an objection, we will immediately stop using your information for that purpose.
8.5 Right to Data Portability
Where technically feasible, you may request your information in a structured, commonly readable format.
To exercise any of the above rights, contact us at [email protected]. Once your identity has been verified, we will take the appropriate action.
9. Protection of Minors
777j7's services are intended solely for adults aged 21 or older. We do not knowingly collect any information from minors or provide services to them.
Age verification is in place during the registration process. If we learn that a minor has registered, that account will be closed immediately and all associated information will be deleted.
If you believe a child or minor is using our platform, please let us know at [email protected].
10. Policy Changes & Updates
777j7 may review and update this privacy policy from time to time. Changes may be made to this policy due to changes in the scope of services, legal requirements, or technological developments.
For any significant changes, we will send a notice to your registered email address and clearly announce it on the website. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend that you review this policy regularly.
11. Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our customer service team is available 24/7 and ready to assist in both Bengali and English.
Any request relating to your personal information — access, correction, deletion, or objection to processing — can be submitted by email. We will respond within a reasonable time after receiving your request.
Contact Address
For all privacy-related requests and complaints: [email protected]
Instant Support
For urgent questions, use our 24/7 live chat support — get instant assistance in Bengali.
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Log in to your 777j7 account to view or update your information, or to submit any privacy-related request.
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